Citizens Entitlement Campaign Launched

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GHMC Commissioner stresses on citizens' duties along with entitlement

More than 20 civil socity organisations and NGOs have come together to launch the Citizens Entitlement Campaign to enable citizens of the twin-cities to easily avail 56 services that are provided by GHMC, Water Works, and the Electricity departments, as per their Citizens’ Charters.

Kick-starting the Campaign on 26th January, the GHMC Commissioner Mr. Janardhan Reddy stresseed that while it is fine for people to pursue their entitlements, citizens should also recognise this is concommitant with their duties.

Lamenting the lack of engagement from the citizens, in this respect the Commissioner cited the example of the lack usage of free mobile Apps provided by thE GHMC. The downloads of these apps remain much lower than anticipated.

My GHMC’ app, which acts as grievance redressal interface between citizens and officials, has merely three lakh downloads, even though it would help citizens in doing away with the need to meet the officials for problem-solving. GHMC is even providing services, such as, issuing birth and death certificates online, through the app.

‘Swachh Dhooth’ app has only 10,000 downloads, despite the prize component of ₹ 1 lakh, if the citizens upload their waste segregation pictures.

Similar is the case with Mosquito App. Explaining the efforts by GHMC for developing fool-proof monitoring mechanisms, Mr. Janardhan Reddy informed that a centralized monitoring system will be in place from next month, to ensure that street lights function to the maximum.

Self-assessment by property owners has been introduced after it came to the notice that officials were taking enormous time in fixing property tax. Mechanisms are also being developed to enable the citizens to re-open the complaint if it is not readdressed. Citizens’ apathy is manifest also in use of plastic covers despite the ban, and lack of maintenance of water harvesting structures.

The partner organisations are APSA, Arya Samaj, ATHMA, Basti Vikas Manch; Hyderabad, CHATRI, CONARE, COVA, Dalit Stree Shakti, GSSS, ICAN, Janani Foundation, Kriya Sangh Society, MARI, MSI, Nasheman Nagar Welfare Association, POW, SUPER Telangana Valmiki Samaj Pragati Sangh, U-FERWAS, WOW, Youngistaan, Youth for Better Telangana and others.

They will take up awareness campaigns, padayatras, rallies, street corner meetings, wall paintings and other such activities during the year.

Civil society representatives, like Dr Rao V.B.J.Chelikani, Dr.Mazhar Hussain, Mr. Naseer Siddiqui, Srinivas Reddy, Mr. Basava Raj, B.T.Srinivasan, P. Ashwin Kumar, Mr, Murali, Mrs. Rama Devi, Brother Verghese, B.Om prakash, T.Balaswami, Syed Khaled Shah and others were present at the launch event that was held at Shantinagar.

Mazher Hussain,
Executive Director, COVA,
18-13-8/A/508/B, Bandlaguda, Chandrayangutta,
Hyderabad 500 005 Telangana State.
Mobile: 0091- 9394544244,

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